FAQ - Purchase and Payments

Purchase and Payments related questions

How & When do I get paid?
How do I get paid? Great question! First, make sure your primary card is updated to reflect your most recent and up to date credit card. Next, make sure t...
Tue, 27 Mar, 2018 at 6:21 PM
My account is missing a transaction!
Oh no! We understand how frustrating this can be, so please understand that we will work with you to make sure that we're doing whatever it takes to ge...
Tue, 27 Mar, 2018 at 6:22 PM
Can I order through a delivery service or order online?
Sadly no:(. Although we are working really hard to add this feature, it is not possible yet. ANY third party ordering services and delivery companies (fo...
Tue, 27 Mar, 2018 at 6:22 PM
What is my "Primary" Card?
What is my “primary” card? The primary card is the card where you will receive your monthly cash payout. You will receive this payment between the 15t...
Tue, 27 Mar, 2018 at 6:23 PM
Where can I view my cash back history?
We like to see you taking advantage of all of the resources, so we're glad you asked!  Go to your wallet, the middle icon in your navigation bar, ...
Tue, 27 Mar, 2018 at 6:24 PM
Why is cash back not exactly the percentage of the offer?
When we calculate the cash back, we give you a percentage of cash back based on your sub-totaled bill. We do this by subtracting the tax and average tip fro...
Tue, 27 Mar, 2018 at 6:24 PM
How long does it take for a purchase to show up?
We understand you want to know how much cash back you earned right away, so we work hard to have transactions show up as soon as possible! Earnings may ta...
Tue, 27 Mar, 2018 at 6:25 PM
Is there an earnings limit per transaction?
The maximum you can earn in a day per venue is $250.00.
Tue, 20 Mar, 2018 at 4:11 PM
What do I do if I realize that my primary card is linked to a closed bank account?
Oh no! We will do whatever we can to help resolve the issue. Payments will always be deposited back to your primary card on your account, so you want to m...
Tue, 27 Mar, 2018 at 6:26 PM
I purchased a gift card but my cash-back is not correct!
If you purchased a gift card, please note that our system does not differentiate between a gift card (not taxed) and the purchase of food. In an earlier...
Tue, 27 Mar, 2018 at 6:26 PM